Boost market share with physician referrals
Helping your patients find the right healthcare professional within your institution is a great way to increase your market share.
With rising costs and limited resources, healthcare providers today are challenged with finding ways to increase customer loyalty and boost patient revenue without breaking their budgets.
SironaHealth agents use advanced search engines to quickly identify physicians based on caller-defined criteria. Our consumer-to-physician referral services improve access to specialists, increase revenues, build relationships with physicians, and help the community.
Improve the efficiency of your referral programs
Our outsource services will help you meet your physician referral goals by:
- Improving access to all specialists, providers, and services.
- Integrating with appointment scheduling and service referrals.
- Providing fulfillment for confirmation letters or other referral materials.
- Providing detailed directions from the caller’s home to one or more selected physician offices.
- Providing sophisticated reporting, so you can measure and maximize program effectiveness.
Bridging the gap, web-based physician referral
The key to a successful physician referral program is to provide an integrated service offering through the phone and the Internet. To ensure the success of your programs, SironaHealth offers online capabilities for our consumer-to-physician referral programs -- providing you with an effective way to deliver targeted referrals via your website.
Visitors to your website can:
- Search your physician database using the same criteria as our agents.
- Review detailed physician profiles, including photos.
- Obtain turn-by-turn driving directions to the facility of their choosing.
- Call a referral specialist at anytime if they have questions.
Integrating your programs through DidUKno™
Every time your call center connects with a patient, you have the opportunity
to promote programs and services that are relevant to that specific individual. SironaHealth utilizes a proprietary logic engine, DidUKno, that allows our system to provide customized messages based on what it "knows" about the caller -- enabling our agents to offer and enroll patients into relevant classes and programs.
Interested in finding out more?
If you would like more information about SironaHealth and our physician referral services, please contact us today!
