Effective tele-health services for Health Plans

SironaHealth's tele-health services help your members make more informed, appropriate healthcare decisions.

As healthcare costs continue to rise, health plans are faced with new challenges at every turn. The life expectancy of Americans has increased along with the medical expenses of each patient. Surging rates of chronic diseases such as diabetes are placing more stress on health plans. An effective way to reduce this strain is to manage members and information by providing one-to-one, personal health advice.

When evaluating your tele-health programs, ask yourself, are your services:

• Helping you to stem rising healthcare costs?
• Increasing market share over your competition?
• Adequately meeting your employers' demands?
• Maintaining high client retention and member satisfaction?

URAC Accredited health call center services

By utilizing SironaHealth's solutions, you have the opportunity to:

• Lower your overall healthcare costs by educating and enabling your members to utilize appropriate levels of care.
  
• Increase market share by addressing the healthcare consumerism trend by ensuring members find the physicians, facilities, and programs that can make a difference in their health status.
  
• Help your members make better healthcare and treatment decisions by providing access to the healthcare information they need.
  
• Maximize the impact of each nurse line call by building relationships with your members and learning more about them to ensure they receive the care they need.
  
• Improve access and increase participation in ancillary programs such as Disease Management and Behavioral Health.
  
• Reduce your employers' overall healthcare costs by increasing appropriate employee utilization of healthcare services.
  
• Build member loyalty towards your health plan by providing a critical communication 'touch-point' with your members through privately labeled SironaHealth services.

SironaHealth services for Health Plans

SironaHealth currently offers the following services to Health Plans:

• Nurse Advice Line
  
• Outreach & Enrollment
  
• Health Assessments
  
• Enrollment Services
  
• Member Services
  
• Automated Voice Services
  
• Custom Outbound Calling
• Physician Referral
• Class and Event Registration
• Member & Patient Satisfaction
• Staffing and Infrastructure Solutions
• Medical Call Center Software
  

Interested in finding out more?

If you would like more information about SironaHealth and our services for Health Plans, please contact us today!