Infrastructure for Scale and Efficiency

When healthcare organizations need to scale clinical services rapidly and efficiently, we offer business-process outsourcing services.

Whether you completely outsource your health contact center services to us or manage your own centers, you can leverage our national distributed network of clinical contact centers and flexible technology infrastructure to:

• Accommodate varying levels of transaction volume.
• Operate your call centers more efficiently.
• Scale your programs quickly and expand into new markets.

At SironaHealth, we help businesses conduct highly customized clinical transactions efficiently and economically by offering a variety of deployment options that put your business assets to work for you.

Our Talent

• Our scalable recruiting and training system allows us to hire rapidly while maintaining exceptionally high standards in service quality.
• Our customized workflow and operational planning expertise helps clients scale their programs and meet project goals on schedule and within budget.

Our Technology

• Nationally distributed contact center network.
• Through our IntelliView application, we have the ability to easily integrate with client applications.
• We have a fully searchable call recording archive that allows our clients to monitor the quality, effectiveness, and overall delivery of services.
• Customized data output and reporting system.
• SironaHealth has established in-home monitoring device partnerships to provide complete care management infrastructure solutions.

Interested in finding out more?

If you would like more information about SironaHealth and our disease management infrastructure support services, please contact us today!