Improving healthcare with every nurse line call

Every call into our nurse line is a chance to encourage positive healthcare choices and promote programs and facilities that contribute to personal well-being.

SironaHealth’s experienced team of nurses maximizes each nurse line call by educating individuals on their health, treatment options, and available healthcare resources – enabling the caller to make the correct healthcare choice for their specific situation.

We understand the importance of good healthcare habits and the impact they have on a person's overall health and well-being. Available 24 hours a day,
7 days a week, our nurse advice line actively emphasizes:

• Positive lifestyle choices.
• Changes that contribute towards positive health behavior.
• Reviewing accurate and up-to-date health information.
• Making informed decisions about healthcare.

Providing the right support with telephone triage

Our telephone triage service provides you with a valuable touch-point to your population. By enabling individuals to make informed decisions about their health, your organization can encourage the appropriate use of healthcare resources while simultaneously lowering your healthcare costs.

Using our guideline-driven applications, our nurse line programs provide the right support, at the right time. Our SironaHealth nurses are able to evaluate callers on health symptoms and direct them to the appropriate level of care – whether it means making a trip to the emergency room for urgent treatment, or simply receiving further advice from our team of experts.

Program features include:

• Toll-free access to a registered nurse 24 hours a day, 7 days a week.
• Access to our Audio Health Library.
• Member communications designed to encourage program utilization.
• NCQA compliant web requests.

Using your nurse advice line for DM enrollment

Your nurse line service provides you with an effective inbound engagement and enrollment tool. When someone opts to call into the nurse line, they are giving you permission to speak to them about their health, there by providing you with an opportunity to identify and enroll qualified candidates into other health programs offered by your organization.

Key benefits include:

• Identification of disease management candidates.
• Opportunities for immediate referral and/or enrollment.
• Program enrollment and participation encouragement.

Interested in finding out more?

If you would like more information about SironaHealth and our nurse advice line and telephone triage services, please contact us today!