Service and Facility Referral

Connect your patients with the right hospital, clinic, or health service

In order for you to drive awareness and utilization of healthcare services, you must provide referrals whenever an engagement opportunity arises.

SironaHealth identifies and guides your patients to appropriate services or facilities within your network using caller demographics, clinical disposition, location, or any other client defined criteria.

We build our referral system to ensure we have complete details of every local healthcare resource, ensuring appropriate care.

Service Referrals by Telephone

Help your patients find your local healthcare facility and services

SironaHealth helps your patients find the local service that best meets their needs. As part of the referral, we provide a detailed description of the service, driving directions, contact information, as well as a link to any associated physicians or relevant content, if applicable. 

  • Facility Searches - urgent care, clinics, pharmacies, etc.
  • Centers of Excellence - orthopedic, bariatric, diabetic, etc.
  • Support Services - crisis lines, rehab centers, etc.
  • Special Programs - flu shot clinics, seminars, etc.
  • Screenings - cholesterol, blood pressure, mammograms, etc.
  • General Promotions - facility news, updates, etc. 

Web and Mobile Service Referral

Connect patients to your facilities via your website and their smartphone

SironaHealth's web-based applications makes it easy for you to help your patients find local in-network hospitals, urgent care centers, clinics, or other healthcare resources from their computer or mobile device.

  • Private branded website modules allow your patients to search for local healthcare resources via your website.
  • SironaHealth's mobile app allows patients to search for relevant facilities in relation to their current location. 
  • Immediately escalate to a referral specialist when patients require assistance or want to book an appointment.

Cross-Promotion

Promote relevant facilities across all SironaHealth service lines

SironaHealth's contact center services are fully integrated, allowing you to connect each caller with the right service, physician, and/or facility within your network — no matter what the original reason for call may be. 

  • Utilizing our DidUKno notification system, agents are alerted to referral opportunities in real time based on caller information.
  • Refer qualified patients into specific centers of excellence or wellness programs offered by local healthcare facilities. 
  • Help manage your patient's post hospital care by helping them find and use local resources appropriately.