A Nurse Advice Line provides patients with guidance on how to use healthcare resources appropriately.
SironaHealth’s team of Registered Nurses educate your patients on their health, treatment options, and available healthcare resources—enabling them to make the correct healthcare choices for themselves and their families.
Based on presenting symptoms or specific health questions, RNs utilize physician authored clinical guidelines to provide:
SironaHealth Registered Nurses are the most experienced in the industry, averaging over 25+ years clinical experience. By providing trustworthy risk and benefit information, our team helps your patients choose the right treatment for themselves or their family.
At the core of SironaHealth's Nurse Triage service is a guideline based system that ensures all calls are handled appropriately, efficiently, and accurately based on presenting symptoms—all while supporting the natural flow of conversation.
SironaHealth's Nurse Advice Line program provides you with an additional channel for identifying, referring, and enrolling patients into other relevant healthcare programs. At the end of non-emergency calls, our RNs engage your patients about relevant programs available to them.
Whether it means making a trip to the emergency room for urgent treatment, or simply conducting self-care, the Nurse Advice Line service will guide your patients to the next appropriate level of care. For those patients who need emergency care, SironaHealth will:
The success of your Nurse Advice Line service is directly related to how well you promote it. If your patients don't know the service exists, they won't call. SironaHealth will work closely with you to develop communication campaigns to drive appropriate utilization of the service.