Hospital Call Center Services

Improving patient access to quality healthcare

Healthcare providers face overwhelming market pressures that contribute to continually rising costs and deficiencies in care.

America's aging patient population requires increased Medicare/Medicaid resources and more time with clinicians. Patients are taking a more active role
in managing their health, resulting in a high demand for access to quality, convenient services, and programs. In an increasingly competitive marketplace, hospitals must seek new opportunities to attract new business and brand themselves as the best provider of patient care.

What's your plan to keep costs in check and expand your market share?

SironaHealth has developed a product suite that enables a strategic utilization of contact center resources.

Outsourcing your hospital's call center programs

By outsourcing to SironaHealth, you can:

  • Free up your critical nursing and physician staff.
  • Reduce non-emergent use of your emergency department.
  • Reduce your liability risks - every encounter is fully documented.
  • Document chief complaint in advance of presenting patients, if desired.
  • Minimize risk with consistent, documented, guideline-based care advice.
  • Boost follow-up referrals to affiliated physicians or specialists.
  • Increase patient acquisition and retention.

Hospital marketing and after-hours support

SironaHealth currently provides the following services to hospitals, health systems and large physicians practices:

Interested in finding out more?

If you would like more information about SironaHealth and our services for healthcare providers, please contact us today!