Health Call Center Products & Services

Improve access and engagement with our telehealth services and technology

We help health insurers, hospitals, physicians, and other healthcare focused organizations engage people about their health and connect them to the appropriate resource using the telephone, computer, and mobile device.

Helping your patients receive the care they need with speed & compassion

  • SironaHealth Nurse Advice Line Services Nurse Advice Line
    Provide patients with the support they need to make smart health choices. We connect patients to RNs via their phone, computer, & mobile device.

  • SironaHealth ER Decision Support Services ER Decision Support
    Some patients need reminders that the Emergency Room isn't a substitute for primary care. We help you identify, engage, and coach ER overusers.

  • SironaHealth's Preventive Care Reminders Preventive Care Reminders
    Sometimes patients need an extra reminder to take care of themselves. Our targeted care reminders help patients stay healthy and compliant.

  • SironaHealth Pre Admission Services Pre-Admission Services
    Prepare your patients for upcoming procedures and hospital stays. We identify risk factors, schedule tests, and conduct pre-admission coaching.

  • SironaHealth Post Discharge Follow Up Services Post Discharge Follow Up
    Reduce hospital readmissions by supporting patients after discharge. We clarify discharge instructions, provide triage, & schedule follow-ups.


Looking to create a custom telehealth or engagement program? We can help! Our team can help you design, build, and launch the program that best meets your population's health needs. Click here to learn more.

Improve your patients' access to relevant health services and clinicians

  • Physician Referral

    Physician Referral
    Find a Doctor services are a great way to recruit new patients. We coordinate referrals via the call center, your website, and smartphone Apps.

  • Service Referral

    Service Referral
    If consumers don't know about your services, how can you get them to participate? We refer callers to your relevant services and facilities.

  • Class/Event Registration

    Class/Event Registration
    From event scheduling to payment processing, SironaHealth helps you improve participation rates for your health and wellness programs.

  • Member/Patient Services

    Member/Patient Services
    You work hard to recruit new patients, but are they getting the most from your services? We answer FAQs, provide directions, and coordinate fulfillment.

  • Survey/Risk Assessments

    Survey/Risk Assessments
    Garnering data about your patient population is important. We help you profile your population via surveys and health risk assessments.

  • Outreach & Enrollment

    Outreach & Enrollment
    Effective patient enrollment is key to health management success. Using client-defined criteria, we identify, engage, and enroll eligible patients.

  • Health/Pharma Research

    Health/Pharma Research
    Have a research project? Need to recruit participants? SironaHealth conducts initial candidate screening, participant nurturing, and scheduling.

  • Automated Voice Services

    Automated Voice Services
    Need to quickly deliver a message to your population base? SironaHealth offers personalized, HIPAA-compliant interactive voice services.


Looking to create a custom telehealth or marketing program? We can help! Our team can help you design, build, and launch the program that best meets your population's health needs. Click here to learn more

Use your call center, the internet, and smartphones to engage your patients

  • Call Center Software

    Call Center Software
    Our IntelliView software allows you to manage your own Nurse Triage services along with many other health contact center programs.

  • Smartphone Apps

    Smartphone Apps
    How are you reaching the 45 million+ smart-phone users in the U.S.? Our web-based app extends your contact center services to any mobile device.

  • Telehealth Infrastructure

    Telehealth Infrastructure
    New care models like the PCMH require telehealth solutions. We have the human and technical resources you need to coordinate care.

  • Co-Source Solutions

    Co-Source Solutions
    Covering after-hours and holidays can be difficult for internal call centers. Our co-source option allows you to tap into our network of RNs and CSRs.


Looking to create a custom telehealth or engagement program? We can help! Our team can help you design, build, and launch the program that best meets your population's health needs. Click here to learn more.