Health Call Center Products & Services

Helping your patients receive the care they need with speed & compassion

Nurse Advice Line
Provide patients with the support they need to make smart health choices. We connect patients to RNs via their phone, computer, & mobile device.
ER Decision Support
Some patients need reminders that the Emergency Room isn't a substitute for primary care. We help you identify, engage, and coach ER overusers.
Preventive Care Reminders
Sometimes patients need an extra reminder to take care of themselves. Our targeted care reminders help patients stay healthy and compliant.
Pre-Admission Services
Prepare your patients for upcoming procedures and hospital stays. We identify risk factors, schedule tests, and conduct pre-admission coaching.
Post Discharge Follow Up
Reduce hospital readmissions by supporting patients after discharge. We clarify discharge instructions, provide triage, & schedule follow-ups.

Looking to create a custom telehealth or engagement program? We can help! Our team can help you design, build, and launch the program that best meets your population's health needs. Click here to learn more.

Improve your patients' access to relevant health services and clinicians

Physician Referral
Find a Doctor services are a great way to recruit new patients. We coordinate referrals via the call center, your website, and smartphone Apps.
Service Referral
If consumers don't know about your services, how can you get them to participate? We refer callers to your relevant services and facilities.
Class/Event Registration
From event scheduling to payment processing, SironaHealth helps you improve participation rates for your health and wellness programs.
Member/Patient Services
You work hard to recruit new patients, but are they getting the most from your services? We answer FAQs, provide directions, and coordinate fulfillment.
Survey/Risk Assessments
Garnering data about your patient population is important. We help you profile your population via surveys and health risk assessments.
Outreach & Enrollment
Effective patient enrollment is key to health management success. Using client-defined criteria, we identify, engage, and enroll eligible patients.
Health/Pharma Research
Have a research project? Need to recruit participants? SironaHealth conducts initial candidate screening, participant nurturing, and scheduling.
Automated Voice Services
Need to quickly deliver a message to your population base? SironaHealth offers personalized, HIPAA-compliant interactive voice services.

Looking to create a custom telehealth or marketing program? We can help! Our team can help you design, build, and launch the program that best meets your population's health needs. Click here to learn more.

Use your call center, the internet, and smartphones to engage your patients

Call Center Software
Our IntelliView software allows you to manage your own Nurse Triage services along with many other health contact center programs.
Smartphone Apps
How are you reaching the 45 million+ smart-phone users in the U.S.? Our web-based app extends your contact center services to any mobile device.
Telehealth Infrastructure
New care models like the PCMH require telehealth solutions. We have the human and technical resources you need to coordinate care.
Co-Source Solutions
Covering after-hours and holidays can be difficult for internal call centers. Our co-source option allows you to tap into our network of RNs and CSRs.