Physician Referral Services

Giving you more chances to recruit and schedule new patients

SironaHealth's physician referral services help connect your consumers with the right doctor, every time. Our call center, website, and smartphone solutions are completely integrated, ensuring your consumers receive the same targeted information regardless of how they choose to interact with your hospital.

When you use our physician referral services, you'll be able to increase the number of referrals you provide — giving you more opportunities to recruit and schedule new patients.

Use our call center to provide physician referral services

Using caller-defined criteria, SironaHealth agents use our referral search engines to quickly identify multiple doctors, access physician information, and map multiple office locations to help your caller find the perfect physician match. 

During a physician referral call, we provide consumers with:

  • Physician details that include education, certifications, and clinical specialties.
  • Turn-by-turn directions to relevant physician offices and facilities. 
  • The ability to schedule an appointment or be transferred to a physician's office.
  • Follow up fulfillment, including confirmation letters, emails, or other materials.

In addition to providing physician information, we can help you cross-promote classes, events, or other relevant services based on data collected during the call — enabling you to get the most out of each consumer engagement.

Add 'Find a Doctor' services to your website 

The key to a successful physician referral program is to provide an integrated service offering through the phone and the Internet. To ensure the success of your programs, SironaHealth offers online capabilities for our consumer-to-physician referral programs — providing you with an effective way to deliver targeted referrals via your website.

SironaHealth's Website Physician Referral

Visitors to your website can:

  • Search your physician database using the same criteria as our agents.
  • Review detailed physician profiles, including photos.
  • Obtain turn-by-turn driving directions to the facility of their choosing.
  • Call a referral specialist at anytime if they have questions.

Connect mobile consumers to in-network physicians

With more and more of your patients turning to their smartphones to access the Internet (and your website), it's critical that your physician referral strategy includes a mobile component. 

Working as an extension of your mobile website — or as a stand-alone web-app — the Find a Doctor module of our Healthcare on the Hip mobile product allows your consumers to easily search your physician database and immediately escalate to a SironaHealth referral specialist to make an appointment or ask questions. 
 

SironaHealth Smartphone Find a Doctor
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Hospitals choose to use SironaHealth's mobile products because they don't require the use of app stores, can be completely private branded, and can be easily integrated with their current online and call center based services.