Outreach and Enrollment Services

Increase participation in your health services

We help you find, connect, and enroll eligible candidates into your health programs. Our services not only improve participation rates for specific healthcare services, they also improve consumer engagement across your entire suite of health management services.

Effective outreach and program enrollment

Based on client-defined criteria, we identify and connect candidates with the appropriate program, explain the program and its benefits, and perform an initial enrollment survey if the patient agrees to participate. Outreach and enrollment programs are completely customizable — SironaHealth works with you to create and deliver client specific training to our staff.

Options for outreach and enrollment include:

  • Outbound calls by Registered Nurses.
  • Outbound calls by Engagement Specialists.
  • Automated calls using Interactive Voice Services.
  • Secure email notifications.
  • Direct mail with follow-up services.

Inbound calls lead to enrollment opportunities

In addition to our targeted outreach services, all of SironaHealth's inbound services (like our nurse advice line) provide you with an additional channel for identifying and recruiting those hard to enroll candidates. Based on client defined criteria, we can engage your callers about relevant programs available to them at the end of non-emergency calls.

Referral and enrollment methods include:

  • Providing your callers with information about your health programs.
  • Transferring the caller directly to your company for enrollment.
  • Conducting the assessment and program enrollment on your behalf.