Survey and Assessment Services

Identify population trends and patient eligibility

We'll gather the information you need to make more informed decisions about how to engage and serve your population.

SironaHealth can design, implement, and report on a number of survey and assessment campaigns. These range from simple satisfaction surveys to complex outbound survey programs that require a high level of customization. We'll work with you to determine what criteria and scripting you need to gather the necessary data to profile your population.

Build a custom survey or health assessment

Our survey tool includes an intuitive, easy-to-configure architecture that can be used to design and deliver any type of survey or assessment. Surveys can be delivered via outbound calls or during the wrap-up of any inbound service offered by SironaHealth, all while maintaining a natural flow of conversation.

Surveys and Assessments include, but are not limited to:

  • Patient and member satisfaction surveys.
  • Follow-up assessments for nurse triage callers.
  • Participant eligibility screening and enrollment.
  • Health Risk Assessments (HRA).

Turn survey data into an engagement strategy

All survey and assessment results are delivered to you via our comprehensive reporting services, allowing you to identify health trends and other opportunities to improve your population's health management.

In addition to our standard reports, we can build patient engagement rules into our surveys — allowing our nurses or medical service representatives to conduct targeted referrals or registration activities based on the answers provided.