Guide your patients through the entire registration process

SironaHealth makes it easy for you to centralize your registration services across the call center, your website, and the patient's mobile device by managing all operational and planning details — including adding or canceling classes, managing wait lists, rescheduling registrants, and maintaining instructor profiles.

Use our call center to manage your event registrations 

SironaHealth's call center solutions connect your consumers with professional staff who serve as a seamless extension of your brand and will guide your healthcare consumers through the entire registration process. 

During a class & event registration call, SironaHealth:

• Suggests complementary programs and events using client defined criteria.
• Schedules participant(s) for multiple events.
• Handles credit card transactions, including verification and processing.
• Provides driving directions and preparation instructions.
• Sends follow up fulfillment, such as confirmation letters or emails.

All calls are documented and recorded for quality assurance purposes and can be integrated with your EMR / EHR system. SironaHealth also provides online access to your reports so you can view up-to-date roster/registrant information on every class or event.

Your website is an important access point to your events

To effectively increase registrations, you need to provide an integrated service offering that allows your consumers to access your services through both the telephone and Internet.

To help you engage your online consumers, SironaHealth offers web-based registration services that can be integrated with your hospital's current website. All web registrations are private-branded and integrated with our health call center to ensure consolidated rosters (eliminating double-bookings) and reporting.

Your website visitors can:

• Search for classes and events by name, category, and/or date.
• View details on each class and its available registration options.
• Securely register and pay (if applicable) for classes online.
• Obtain turn-by-turn directions to live events or log-in instructions for webinars.
• Call a SironaHealth agent at anytime if they have questions or need assistance.

Promote your classes and events via the smartphone

With more and more of your patients turning to their smartphones to access the Internet (and your website), you need to make it easy to find classes and events via mobile devices.

Working as an extension of your mobile website — or as a stand-alone web-app — the Class and Event Sign Up module of our Healthcare on the Hip mobile product allows your consumers to easily search through your available classes and immediately escalate to a SironaHealth agent to complete registration.

Hospitals choose to use SironaHealth's mobile products because they don't require the use of app stores, can be completely private branded, and can easily integrate with their current website and call center services.