Connect and engage your healthcare consumers with personalized, HIPAA compliant, interactive voice services.

SironaHealth employs a variety of technologies that complement our core telehealth and contact center offerings. We use automated voice services to provide an add-on solution for programs where this technology makes good sense.

Personalize your interactive voice services

SironaHealth takes the hassle out of consumer outreach communications by offering you easy ways to contact your consumer population. All campaigns are completely customized to your needs and preferences and are easy to set up.

Components of our automated voice services include:

• Ability to control time of call and contact population.
• Set productivity standards.
• Personalized voices.
• Customizable scripting.
• Automated messages with a toll free callback number with PIN.
• Clinical and non-clinical campaigns.
• Ability to set number of attempts.
• Customizable reports.

Consumers can escalate to a nurse at any time

During any of our automated interactive voice calls, your healthcare consumers can be escalated to a trained Medical Service Representative or Registered Nurse at anytime.

In addition to providing your consumers with peace-of-mind, this escalation architecture gives you the opportunity to nudge your healthcare consumers to enroll into relevant health programs or speak with a clinician immediately.