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Calling Services for Physician Practices

Build a reliable care team. Extend your hours of operation. Keep more
appointments. We'll improve communication between you and your patients.


We'll cover after-hours and connect with your patients when you can't

SironaHealth is on-call after-hours so you don't have to be. Our answering, nurse triage, and reminder services act as an extension of your practice, connecting your patients with the people and resources they need, whenever they need it. In addition to our calling services, SironaHealth can also provide website and mobile tools to improve patient engagement.
 

SironaHealth Answering and Calling Services
Answering & Calling Services

As part of our clinical services, or as a stand- alone program, we offer  answering services for your practice.

Our answering services integrate seamlessly with your practice, ensuring a responsive experience after-hours + weekends.

We can conduct paging, prescription refills, and appointment scheduling.

After-hours RN Triage for Physicians
After-hours RN Triage Services

Many of your patients
will experience symptoms while your office is closed.

By partnering with SironaHealth, you can build a care team that is available to your patients 24 hours a day, every day.

Our nurse triage services provide guideline driven advice to both adult and pediatric patients.

SironaHealth Appointment and Care Reminders
Appointment & Care Reminders

Using live agents or automated voice services, we can conduct reminder calls on your behalf.

Whether it be a reminder of an upcoming doctors appointment, or when to get a flu shot, we'll be sure to connect with your patients and report back.

If needed, we can facilitate scheduling changes or refer them back to you.

SIronaHealth Presciption Refil Services
Prescription
Refill Services

For patients that require a refill on a prescription, we  can coordinate the entire RX refill process.

If there are standing orders, we will work with the pharmacy directly on your behalf.

For all other RX refill requests, we'll coordinate physician approval prior to submitting the refill order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Physician paging and text message services

SironaHealth's health contact center software includes integrated alpha-text paging and cell phone Short Message Services (SMS) — allowing our agents to instantly escalate important information to an on-call physician.

Your physicians can receive information ranging from basic patient callback details to complete patient demographics with relevant symptoms and/or test results. Prior to the initial patient callback, your physicians can call a dedicated SironaHealth toll-free number for more detailed patient information.

 

SironaHealth Physician Paging Services

 

 

 

 

 

 

 

 

 

 

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