If you work in healthcare, hardly a day goes by that you don't hear about Accountable Care Organizations (ACOs) and how
they stand the best chance of reducing Medicare costs. Spurred by the Affordable Care Act, healthcare providers and health insurers are forming ACOs with one goal in mind: To work together to treat Medicare patients across all care settings.
But to accomplish this, not only does your ACO need to recruit the right healthcare professionals, it also needs to implement
a communication infrastructure that will quickly connect patients to the appropriate resource within your network.
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SironaHealth services meet 16 elements of NCQA's draft requirements for Accountable Care Organization certification. Our inbound and outbound contact center services connect patients with appropriate healthcare resources over the telephone, Internet, and mobile devices while providing all interaction data back to the provider's electronic health record.
By partnering with SironaHealth, you can implement guideline-driven processes that will support the coordination of care between the patient, their doctor, and the rest of the care team.