Solutions for Accountable Care Organizations

Helping your network of doctors, hospitals, and health insurers coordinate patient
care, improve service quality, and reduce unnecessary costs.
 

Why all the buzz about Accountable Care Organizations?

If you work in healthcare, hardly a day goes by that you don't hear about Accountable Care Organizations (ACOs) and how
they stand the best chance of reducing Medicare costs. Spurred by the Affordable Care Act, healthcare providers and health insurers are forming ACOs with one goal in mind: To work together to treat Medicare patients across all care settings.

But to accomplish this, not only does your ACO need to recruit the right healthcare professionals, it also needs to implement
a communication infrastructure that will quickly connect patients to the appropriate resource within your network.

 

How SironaHealth supports your Accountable Care Organization

Clinical Triage & Health AdviceClinical Triage
& Health Advice

Our highly trained nurses make up our health team, offering guideline-based advice to your patients.

Our nurses evaluate your patient's symptoms and direct them to the next appropriate level of care.

In addition to our health advice line, we also offer your patients ER decision support, care reminders, pre-admission education, and post discharge care.

Referral Management
Referral Management

Every call is a chance to encourage positive health choices by promoting facilities, programs, and doctors that will improve your patient's wellbeing.

Our referral engine can trigger call flows and agent messaging based on data collected during any call.

This allows us to promote your relevant services and professionals in real time.

Scheduling & Notifications
   Scheduling & Notifications

Closing the loop on patient referrals means being able to schedule appointments.

As part of any referral made by SironaHealth, we can facilitate scheduling or transfer them directly to your scheduling office.

We can also conduct reminder calls and other notification services, such as email and secure SMS text, on your behalf.

Custom Survey & Risk Analysis

Custom Survey
& Risk Analysis

To improve quality of care, you'll need to identify patient health risk factors, eligibility, and care trends.

SironaHealth can design, implement, and report on custom surveys and health assessment campaigns -- ranging from satisfaction surveys to complex HRAs.

We'll work with you to determine what criteria and scripting you need to analyze your population.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Helping you meet NCQA requirements

SironaHealth services meet 16 elements of NCQA's draft requirements for Accountable Care Organization certification. Our inbound and outbound contact center services connect patients with appropriate healthcare resources over the telephone, Internet, and mobile devices while providing all interaction data back to the provider's electronic health record.

By partnering with SironaHealth, you can implement guideline-driven processes that will support the coordination of care between the patient, their doctor, and the rest of the care team.